Have a question about your gas fire? You’re in the right place.

At The Gas Fire Doctor, we understand that keeping your gas fire safe, efficient, and reliable is important for your comfort and peace of mind.

Here are some of the most common questions we get about gas fire servicing, repairs, and installations — along with expert answers from our Gas Safe Registered engineer.

FAQs

Q1

How often should I have my gas fire serviced?

All Gas fire manufacturers recommend servicing your gas appliance annually as stated in the manufacturer's instructions. Regular maintenance helps prevent breakdowns and ensures your fire meets all Gas Safe standards

Q3

Do you repair all types and brands of fires?

Absolutely. We work with all major makes and models of gas fires — from modern inset fires to traditional designs. We’ll diagnose and repair any issue quickly and efficiently.

Q2

Are you Gas Safe Registered?

Yes! All work is carried out by a fully qualified Gas Safe Registered Engineer, giving you complete peace of mind that your gas fire is serviced safely and professionally.

Q4

What areas do you cover?

We’re based in Wimborne and proudly serve customers throughout Dorset, including Poole, Bournemouth, Christchurch, Ferndown, and surrounding areas.

Q5

Can you install a new gas fire for me?

Yes, we offer professional gas fire installation tailored to your home and heating needs. We’ll help you choose the right model and ensure it’s fitted safely and to the highest standard.

Q7

What are the signs my gas fire needs servicing or repair?

Common signs include difficulty lighting, yellow flames, unusual smells, or reduced heat output. If you notice any of these, it’s best to book a service as soon as possible.

Q6

How long does a gas fire service take?

A typical gas fire service takes about 30–60 minutes, depending on the model and condition. We’ll carry out a full safety check, clean the fire, and ensure it’s working efficiently.

Q8

Do you offer emergency gas fire repairs?

Yes — if your gas fire has stopped working or you suspect a fault, get in touch and we’ll aim to visit you as soon as possible. Safety always comes first.